Privacy Policy
Last updated: 02 June 2026
1. Who we are
We are Pleasure Playtym, and we act as the data controller responsible for your personal information.
We are registered with the Information Commissioner’s Office (ICO) under registration number: ZC153921. This confirms we comply fully with UK data protection laws and regulations.
2. What data we collect
We only collect information that is strictly necessary to process your order and provide our service to you. This may include:• Your full name, delivery address, email address and contact number• Details required for payment processing• Any messages or information you send to us via contact forms or email
Please note: We do not store full card details or payment information ourselves — all payments are processed securely via our approved payment providers.
3. How we use your data
We use your personal data only for the following purposes:• To process, pack and deliver your order• To respond to your questions, requests or support enquiries• To send you essential updates regarding your order (e.g. dispatch or tracking information)• To comply with legal, tax or accounting requirements
We will never sell, rent, share or pass on your personal data to any third parties for marketing or commercial purposes.
4. How we store and protect your data
We take your privacy seriously and use secure systems and procedures to protect your data.• We only keep your data for as long as legally required or necessary to fulfil the purposes it was collected for• We take all reasonable steps to prevent unauthorised access, loss or misuse of your personal information• All data is handled in accordance with the UK GDPR and Data Protection Act 2018
5. Your rights
Under the UK GDPR and Data Protection Act 2018, you have the right to:• Request details of the personal data we hold about you• Ask us to correct any inaccurate information• Ask us to delete your personal data where there is no legal reason for us to keep it• Object to certain ways we process your data• Request we stop sending you any communications (other than essential order updates)
To exercise any of these rights, please contact us at:📧 staceyrichardson2022@gmail.com
6. Cookies
Our website uses small files called ‘cookies’ to help improve your browsing experience and ensure the site works correctly.You can choose to disable or restrict cookies through your browser settings at any time, though this may affect some features of the website.
7. Changes to this Policy
We may update this Privacy Policy from time to time to reflect legal changes or how we operate our business. Any updates will be published clearly on this page.
8. Contact
If you have any questions or concerns about how we handle your personal data, please contact us:
📧 Email: staceyrichardson2022@gmail.com
If you wish to make a complaint or learn more about data protection rights, you can contact the Information Commissioner’s Office (ICO) at:🔗 https://ico.org.uk/concerns/